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Food & Beverage Guest Experience Manager (Cotino™)

Disney Experiences

Palm Desert, CA
8 hours ago
$64,300 - $86,200

Job Description

Join Disney as a Food & Beverage Guest Experience Manager, where you'll lead a dedicated team in providing exceptional service within the Cotino™ community. Be part of a dynamic environment that emphasizes guest satisfaction, employee support, and operational excellence.

Key Responsibilities

  • Lead and support Cast Members to deliver exceptional guest experiences
  • Provide daily leadership and development plans for team members
  • Ensure adherence to guest service and food safety standards
  • Maintain staffing levels and operational logistics
  • Complete administrative paperwork and prepare operational reports
  • Adapt operations for seamless guest experiences

Required Qualifications

  • Minimum of 2 years of leadership experience overseeing a food & beverage operation with direct reports
  • Minimum of 2 years of relevant work experience in the hospitality business, preferably fine dining
  • Understanding of financial aspects of an operation
  • Ability to lead a team independently in a multi-component environment
  • Excellent verbal and written communication skills
  • Proven strong Guest Service orientation
  • Valid CA Driver's License in good standing

Preferred Qualifications

  • Knowledge of wine and spirits
  • Experience in a luxury resort or private club environment
  • Multi-lingual

Benefits & Perks

Health and savings benefitsEducational opportunitiesSpecial perks unique to Disney