Associate Patient Care Coordinator - Southborough, MA
Optum
Southborough, MA
7 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator, where you'll play a vital role in delivering health services and improving patient satisfaction. You'll manage patient scheduling, insurance verification, and provide essential support, all while working in a collaborative environment that values your growth.
Key Responsibilities
Coordinate patient services and perform administrative support for clinic/site
Verify and authorize patient insurance coverage and eligibility
Collect co-payments and update patient information
Schedule and coordinate patient visits and medical procedures
Address patient inquiries and provide information on procedures
Maintain patient records and documentation
Collaborate with healthcare providers for referrals
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
Intermediate level of proficiency with general computer use
Preferred Qualifications
Specialized medical secretarial/medical office training
Healthcare experience
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical, Dental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus Program