Retail Customer Experience Associate, Streets of South Point - Full Time
Macy’s
Durham, NC
24 days ago
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Job Description
Join Macy's as a Retail Customer Experience Associate where you'll enhance customer experiences through personalized service and sales. Be part of a team that values inclusivity and offers opportunities for growth and community involvement.
Key Responsibilities
Provide an exceptional customer experience by selling merchandise
Assist customers with product recommendations
Engage with customers to build relationships
Develop relationships with peers and leadership
Use Point of Sale (POS) systems and other technologies
Host virtual and in-store events
Maintain store presentation and fitting rooms
Manage new merchandise and visual presentation
Perform store opening and closing procedures
Foster an inclusive environment
Required Qualifications
Product knowledge
Communication skills
Sales abilities
Technology utilization
Continuous learning
Interpersonal skills
Collaboration skills
Flexible availability
Preferred Qualifications
At least 2 years of selling or customer experience
Benefits & Perks
Comprehensive health and wellness coverage401(k) matchPaid time offEight paid holidaysMerchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance Program