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Complex Case Manager

Lowell General Hospital

Lowell, MA
1 day ago

Job Description

Join Lowell General Hospital as a Complex Case Manager, where you'll be responsible for care coordination and medical co-management for patients in the Complex Care Program. Lead a clinical team to prioritize patient care, ensuring high-quality, family-centered interventions in accordance with regulations.

Key Responsibilities

  • Provides direction and sets nursing care priorities for patient care within the complex care program
  • Demonstrates commitment and expertise in family centered care
  • Contributes to the development of effective care interventions and tools for the Complex Care Program
  • Establishes priorities for each patient/family in collaboration with the interdisciplinary care team
  • Facilitates care provided by individuals and departments outside of the Floating Hospital
  • Effectively performs role based on established metrics of care efficiency
  • Demonstrates ability to create and maximize teamwork
  • Demonstrates clinical ability as an advance practice provider
  • Leads quality assessments and improvement activities
  • Performs within the role functions of NP and/or PA when indicated
  • Develops and maintains affinity between all members of the complex care administrative and clinical staff
  • Provides formal feedback to all members of the care team and support department
  • Provides input to a budget and oversight to nursing aspects of resource allocation
  • Sets goals and reports on outcomes to designated hospital committees
  • Identifies and works with hospital leaders to remove barriers in development and operations of the program

Required Qualifications

  • Bachelor of Science in Nursing (BSN)
  • Registered Nurse (RN) license
  • Basic Life Support (BLS) or Pediatric Advanced Life Support (PALS) certification
  • Eligible for state and federal controlled substances registration
  • Extensive clinical experience including project management, program development, and supervision

Preferred Qualifications

  • Masters Degree
  • Advanced Practice Nursing (APRN) license
  • Bilingual