Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
TTEC
Rio Rancho, NM
26 days ago
$16/hour during training, higher pay once licensed
Job Description
Join TTEC as a Spanish-English Bilingual Customer Service and Sales Representative, where you'll be empowered to help customers find the best insurance solutions. Enjoy a supportive remote work environment, comprehensive training, and the opportunity to grow your career with a company that values humanity in business.
Key Responsibilities
Assist individuals in understanding their coverages and selecting products
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion
Identify additional customer needs and help with upgrades
Required Qualifications
Bilingual in English and Spanish
Minimum six (6) months sales experience
High school diploma or equivalent
Able to work from home
Integrity to follow HIPAA guidelines
Strong customer service orientation
High speed internet (>25 mbps download and 10 mbps upload)
Preferred Qualifications
Aptitude to learn and pass the state licensing exam
Strong computer navigation skills
Benefits & Perks
FREE licensing course with paid study timeAll state licensing exam fees coveredBase pay increase upon licensingPerformance-based bonusesHealthy benefits package including PTO and tuition reimbursement