Join The Jewish Board as a Client Engagement Specialist, where you will be the vital first point of contact for clients seeking outpatient services. You will utilize your customer service expertise to manage client interactions, schedule appointments, and ensure seamless communication between clients and healthcare providers, contributing to the well-being of the community.
Key Responsibilities
Manage interactions with clients in-person and over the phone
Document services provided in client charts
Schedule new and follow-up appointments
Confirm providers' recommendations for appointments
Communicate effectively with clients regarding appointments and services
Manage virtual clinic waiting rooms
Perform data entry and routine office tasks
Required Qualifications
BA in related healthcare field or minimum two years related work experience preferred
Ability to work well with others and as part of a team
Ability to work autonomously in a hybrid work setting
Experience working under pressure in a fast-paced environment
Strong attention to detail and organizational skills