Join Centene's Medical Management/Health Services team as a Team Associate, where you will play a vital role in supporting our members through various administrative tasks. This on-site position in New York City offers competitive pay and a comprehensive benefits package.
Key Responsibilities
Initiate authorization requests for services
Research claims inquiries
Screen for eligibility and benefits
Perform transition of care duties
Answer calls on switchboard and assist walk-in customers
Produce and mail routine CM letters and educational material
Data enter assessments and authorizations into the system
Required Qualifications
High school diploma or equivalent
1 - 2 years of related experience
Thorough knowledge of customer service
Utilization review or claims processing practices
Preferred Qualifications
Experience using Excel at an intermediate level
Effective written and verbal communication skills
Benefits & Perks
Competitive payHealth insurance401K and stock purchase plansTuition reimbursementPaid time off plus holidaysFlexible work schedules