As an IT Operations Leader (IT/OT) at our Green Bay plant you will focus on well-defined objectives with hands-on involvement in designing, developing, and executing components of solutions/products, technology, projects, or IT horizontal processes within a team. You will quickly learn new skills, adapt to new systems, and demonstrate application of skills. You will also manage and support IT infrastructure, applications, and services while ensuring compliance with security and regulatory standards.
Key Responsibilities:
- Focus on well-defined objectives with hands-on involvement in designing, developing, and executing components of solutions/products, technology, projects, or IT horizontal processes within a team.
- Ensure proper functioning of IT in sub-OU, service, product, program, technology domain, or IT horizontal process.
- Quickly learn new skills and adapt to new systems.
- Demonstrate application of skills in at least one IT job profile with basic awareness of Integrated Risk Management and IT Operations.
- Participate in teamwork and demonstrate cultural awareness and a willingness to share perspectives within a team.
- Guided by others to achieve outputs required for IT functioning.
- Participate in the development of others in the function, indicating a sustainable career journey ahead.
Key Responsibilities:
- Deep understanding of Infrastructure-as-a-Service, Platform-as-a-Service, Linux, Windows server administration, networking, and databases to manage key applications and services running on virtualized and non-virtualized platforms.
- Resolving complex problems, building and improving procedures, and facilitating communication.
- Resolve complex problems related to IT infrastructure and improve procedures for efficient operations.
- Leverage software development and open-source solutions to automate provisioning of services, monitoring, and corrections.
- Embrace agile methodologies to ensure quick resolution of IT issues.
- Craft and document procedures for Level 1 Incident Resolutions and provide self-service capabilities to Application Teams and customers.
- Collaborate with other teams such as Application and Infrastructure and Platform Service Providers during the triage and resolution of incidents.