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Job Description
Join Optum as an Associate Patient Care Coordinator to enhance patient experience by managing check-in tasks, scheduling appointments, and ensuring a welcoming environment. Enjoy a supportive culture with opportunities for growth and a comprehensive benefits package.
Key Responsibilities
Greets patients as they arrive and manage appropriate standard wait times
Complete check-in and check-out tasks including patient demographic verification and insurance verification
Collects co-payments, co-insurance, and deductibles and issues receipts
Manages cashier box and daily deposits according to company policies
Processes walk-in patients and visitors
Periodic disinfection/cleaning of lobby area
Answers phones and schedules appointments
Manages medical records and correspondence
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience with communication and providing customer service both in person and via phone
Beginner level of knowledge of general office procedures
Beginner level of knowledge of Microsoft applications (outlook, excel)
Preferred Qualifications
Prior experience with EMR computer applications
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution