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Job Description
Join Cognizant as a Client Relationship Manager in the healthcare sector, where you'll lead client accounts and drive digital transformation. You'll build relationships, manage P&L, and ensure client satisfaction while working in a hybrid model to support work-life balance.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand the client environment, issues, and priorities
Work with clients to define problems and co-create solutions
Drive RFPs and proactive bids for renewals and expansions
Track healthcare industry trends and provide solutions
Serve as the day-to-day point of contact for clients
Be responsible for backlog growth including renewals and extensions
Lead onsite project teams and ensure client understanding
Required Qualifications
15+ years in a client facing role or account leadership role
Experience engaging with senior decision-makers
Experience with claims and service center operations
Experience leading diverse teams
Strong experience with the global service delivery model
In-depth understanding of business problem domain and technology
Strong performance track record in sales and portfolio management
Ability to navigate large organizations and work in a matrix
Ability to conceptualize and analyze business transformations
Forecasting and P&L management experience
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan