Join DriveTime as a Loan Advisor, where you will collect past due payments and create solutions to help customers achieve vehicle ownership. You'll build relationships with clients while working in a supportive and growth-oriented environment with excellent benefits.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate and build relationships with customers
Monitor and ensure regular follow up on loan repayment agreements
Assist customers with debt repayment plans
Utilize computer systems for skip tracing
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Located on-site in Fort Worth, TX
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insurance policyShort and long-term disability coverageTuition ReimbursementWellness ProgramGame RoomIn-House GymSocial EventsPaid Time Off including wellness days and holidays