Associate Patient Care Coordinator - Shoreline, WA
Optum
Shoreline, WA
1 day ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator to enhance health outcomes by connecting patients to essential services. You'll work in a supportive environment focused on inclusion and career development while making a meaningful impact on community health.
Key Responsibilities
First point of contact for patients, setting a positive tone
Exhibits empathy, courtesy, competence, efficiency, and care
Schedules appointments and procedures following standard guidelines
Uses multiple computer and phone systems to fulfill patient needs
Verifies patient information and documents in Electronic Health Record (EPIC)
Advises patients on insurance and referral responsibilities
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
1+ years of basic computer software experience
Preferred Qualifications
1+ years of receptionist experience in a medical office
1+ years of experience in a healthcare setting
Excellent communication skills and phone etiquette
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits