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Job Description
Join Delaware North as a seasonal Front Desk Clerk at Big Meadows Lodge in Shenandoah National Park. This role requires a friendly and customer-focused individual to greet guests and manage their check-in process while ensuring a great guest experience.
Key Responsibilities
Greet and register guests via a centralized registration system
Manage cash and credit card transactions
Resolve small guest issues and deliver items as needed
Monitor and balance daily figures, post room and tax charges
Required Qualifications
Good interpersonal communication skills
Previous customer service experience
Ability to multitask under pressure
Benefits & Perks
Weekly payEmployee assistance programTraining and development opportunitiesEmployee discountsFlexible work schedulesHealth, dental, and vision insurance (for eligible team members)401(k) with company match (for eligible team members)Paid vacation days and holidays (for eligible team members)Paid parental bonding leave (for eligible team members)Tuition and/or professional certification reimbursement (for eligible team members)