AIPSO is a management organization and service provider for various insurance industry groups responsible for administering the residual market. We are a national organization that serves local customer needs. However, our organization is based on customer focus and recognizes the need for flexibility in serving customer groups with diverse interests.
Supervise and direct the day-to-day operations and staffing of the underwriting unit to
Monitor the underwriting process for compliance with Plan rules, performance standards and standard operating procedures. Coordinate changes to the operation due to revisions and/or amendments to the
Provide training to staff on changes. Develop and maintain relationships with external customers, producers and companies. Create and maintain reports based on requests from internal and external customers.
• Compile and monitor productivity and performance. Monitor transaction, system and phone reports to determine performance meets metrics.
• Document and resolve system problems and oversee system enhancements in conjunction with Programming staff.
• Assist management in developing, managing, and controlling the annual budget.
• Assist management with implementation of new or revised procedures.
Associate’s degree or equivalent from a two-year college or technical school or a Bachelor’s degree from a four-year college or university is preferred. Customer service, policy processing and underwriting experience is preferred.
Ability to collaborate with and provide guidance to staff on daily work product as well as the ability to provide training on more complex underwriting concepts.
Proficient in the use of Microsoft Office productivity tools (e.g. Outlook, Word, Excel) to manage work.
the skills, education, training, credentials, and experience of the candidate; internal equity and other conditions of employment.
To this end, all employment related decisions are made on a non-discriminatory basis and in full compliance with federal, state, and local laws prohibiting discrimination in employment. This is a management position
This is a full time position
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