Join Optum as an Outpatient Registration Specialist, where you'll be the first point of contact for patients, ensuring a smooth admission process and compassionate care. Your role will greatly impact health outcomes by managing patient information and insurance verification efficiently.
Key Responsibilities
Communicate directly with patients and/or families to complete the registration process
Respond to patient and caregiver inquiries in a compassionate manner
Obtain benefits and insurance verification
Collect co-pays, deductibles, and coinsurance
Accurate computer data entry
Scan documents
Organize and schedule patient services and appointments
Register and pre-register patients for various cases
Work with patient registration and electronic medical record systems
Generate, review, and analyze patient data reports
Required Qualifications
High School Diploma/GED (or higher)
2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
1+ years of customer service experience
1+ years of experience with insurance policies and procedures
Access to reliable transportation & valid US driver's license