CARE MANAGEMENT ASST

You were meant for Hopkins. Sibley Memorial Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

The Case Management Assistant (CMA) provides a broad range of support services to the licensed social worker or the nurse case manager with their transition planning activities. The CMA is an integral member of the care management team. The CMA works directly with patients, families, and vendors to set up services for implementing the plan of care. These activities include referrals and data entry into Navihealth application for post-acute placements, transportation arrangements, scheduling post discharge appointments for primary care, specialists or clinics, and clerical activities as needed.

Hear from our hospital president

https://www.youtube.com/watch?v=qj5KuB34gU8

Location:

Sibley Memorial Hospital

Washington D.C.

Shift:

FT/Days

Education:

High School Diploma required. Associates Degree in Health Science or a closely related field preferred.

Essential Duties & Responsibilities:

• The CMA collaborates with the social worker/case manager to facilitate appropriate placement in rehabilitation facilities or other alternate level of care.
• Develops working knowledge of services offered by various facilities.
• Meets with the patient/family to discuss recommendations for rehabilitation facilities, offers choice, and enters referrals into Navihealth application.
• Obtains/confirms payment or authorization information.
• Confirms acceptance to facilities and communicates this to patient/family, and team.
• Consults with social worker/case manager for any barriers, issues, related to facility choice, facilities availability of beds, or other issues in order to resolve the issue and ensure a smooth transition for the patient.
• Documents work in the EMR, according to templates.
• Demonstrates ability to obtain a level of care through Telligen and completes the PASSR screen when needed for post-acute placement.
• Upon discharge, provides necessary information in the discharge packet to go with the patient to the facility.
• When applicable, the CMA works directly with the patient and family to ensure that any post discharge appointments will meet the clinical needs as directed by the provider, social worker, or case manager, and fit into the patient/family's schedule.
• Obtain appointment information- provider name and timeframe for appointment and reason for appointment.
• Meet with the patient/family to explain type of appointment/s needed, reason, and timeframe.
• Arrange appointments that meet the patient/families expectation within the timeframe.
• Offer to do a warm transfer between the CMA and the provider office to make the appointments to encourage self-management and help patient learn the process.
• Document the appointment information, including provider name, phone number, address, date/time in the EMR.
• The CMA will arrange transportation in accordance with the transition plan.
• If the patient is going to a facility, will set up transportation to include date/time for pickup.
• Sets up transportation to home via cab through Social Work office.
• Obtains/confirms payment or authorization information.
• Documents any activities in the EMR.
• The CMA will demonstrate the use of language of caring and patient engagement techniques in their conversation with the patient/family.
• The CMA will perform other support duties, for example, obtaining medical records or faxing,

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://jhhs.mybenefitsjhhs.com/

Important Notices:

***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.