Implementation Coordinator - Platform - Remote

About Skylight Lending Skylight Lending is a fast-growing startup at the intersection of renewable energy and financial technology. We specialize in providing innovative lending solutions that accelerate the adoption of residential solar energy systems nationwide. As we scale rapidly, we're looking for passionate, mission-driven individuals to help us transform how homeowners finance clean energy. Position Overview We are seeking a proactive and organized Account Coordinator to join our growing team. This client-facing role will be responsible for onboarding new partners, managing and nurturing account relationships through the onboarding process, and ensuring a seamless implementation and ongoing use of the Skylight Lending platform. Key Responsibilities Serve as the primary point of contact for new and existing installer and partner accounts through the onboarding process Lead onboarding processes for new partners, including product training and systems setup Guide partners through successful integration of Skylight Lending tools and systems into their sales and operational workflows Monitor account activity and performance to ensure long-term satisfaction and alignment with service expectations Troubleshoot issues and coordinate with internal teams to deliver prompt solutions Proactively identify opportunities to deepen engagement and optimize account performance Provide ongoing coaching, support, and training to partners as features evolve Maintain up-to-date records of partner activity and communications in CRM systems Qualifications 0-2 years of experience in business development, customer success, account management, or related roles Strong interpersonal and communication skills, with the ability to build trust quickly with customers Excellent organizational skills and attention to detail Self-starter with a proactive mindset and the ability to adapt in a fast-paced startup environment Passion for renewable energy, fintech, and technology-driven solutions Familiarity with CRM tools (e.g., Salesforce, HubSpot) is a plus Bachelor's degree or equivalent experience preferred Why Join Skylight Lending Be part of a mission-driven team accelerating clean energy adoption Work directly with startup leadership and make a tangible impact Rapid professional growth opportunities within a scaling company Collaborative and dynamic team culture Competitive salary with room for advancement Compensation and Benefits • Benefits Package: Health, dental, and vision insurance 401(k) with employer match Paid time off and holidays Remote/hybrid flexibility Professional development support • Opportunity: Rapid career growth within a high-performance, mission-oriented team. We celebrate diversity and are committed to creating an inclusive environment for all employees. Remote working/work at home options are available for this role.