Join GEICO as a Claims Service Specialist in Fredericksburg, VA, where you'll support customers during critical times. With industry-leading training and a commitment to growth, you'll help policyholders navigate the claims process and ensure their needs are met with empathy and precision.
Key Responsibilities
Assist policyholders during the claims process
Collect facts about accidents and investigate claim details
Gather statements from involved parties
Provide patience and support to customers
Required Qualifications
Experience providing outstanding customer service
Solid computer multitasking skills
Effective verbal and written communication
Ability to work in a fast-paced, high-volume call center
Minimum of high school diploma or equivalent
Eagerness to explore new skills
Benefits & Perks
Comprehensive Total Rewards program401K savings plan with 6% matchPerformance and recognition-based incentivesTuition assistanceMental healthcare supportFertility and adoption assistanceWorkplace flexibility including remote work options