Per Diem Patient Access Representative - Oneonta, NY
Optum
Oneonta, NY
17 days ago
$16.00 - $28.85
Job Description
Join Optum as a Per Diem Patient Access Representative and play a crucial role in delivering exceptional patient experiences. You'll greet patients, collect essential information for billing, and ensure a seamless registration process, all while being part of a diverse and inclusive team dedicated to improving health outcomes.
Key Responsibilities
Welcome and greet patients and families in person or on the phone
Collect patient demographics, health information, and verify insurance eligibility
Utilize computer systems to enter and verify patient data
Process referrals, pre-certifications, and pre-authorizations
Collect patient co-pays and discuss out-of-pocket financial obligations
Identify outstanding balances and attempt to collect amounts due
Confirm and create scheduled appointments for patient services
Respond to patient inquiries with compassion and respect
Generate and analyze patient data reports
Required Qualifications
High School Diploma / GED (or higher)
1+ years of customer service experience
Ability to work per-diem hours (8-16 hours per week)
Ability to work onsite at Fox Hospital facilities in Oneonta and Sydney, NY
Must be 18 years of age or older
Preferred Qualifications
1+ years of experience in scheduling and authorizations
Healthcare experience and clinical knowledge
Ability to work night and weekend hours
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution$2,000 sign-on bonus for external candidates