Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
TTEC
North Little Rock, AR
1 month ago
$16/hour
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Job Description
Join TTEC as a Spanish-English Bilingual Customer Service and Sales Representative in a remote role, where you'll enjoy comprehensive training and support to become a Licensed Healthcare Insurance Agent. Benefit from a competitive starting wage, free licensing education, and a supportive team culture focused on making a difference for customers.
Key Responsibilities
Assist individuals in understanding their coverages and selecting the right products and services
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion and active listening
Identify additional customer needs and help them upgrade products or services
Required Qualifications
Bilingual in English and Spanish
High school diploma or equivalent
Minimum six months sales experience
Strong customer service orientation
High speed internet (>25 mbps download and 10 mbps upload)
Integrity to follow HIPAA guidelines
Strong computer navigation skills
Legally authorized to work in the United States
18 years or older
Benefits & Perks
FREE licensing course paid by the companyAll state licensing exam fees coveredBase wage of $16/hr while studying for the state examIncrease in pay upon licensingPerformance-based bonusesHealthy benefits package including PTO and tuition reimbursement