Join Optum as a Registration Representative to be the first point of contact for patients, ensuring smooth registration and exceptional customer service. This full-time role offers a dynamic work environment with a flexible schedule, competitive salary, and a generous sign-on bonus for external candidates.
Key Responsibilities
Greet visitors and patients, providing excellent customer service
Enter and update patient demographic and financial information
Obtain necessary applications and forms, ensuring signatures are on file
Provide patients with financial responsibility information and collect liabilities
Coordinate with partnering departments to ensure patient encounters are completed
Assist with wayfinding and hospital information
Maintain compliance with safety policies and procedures
Required Qualifications
High School Diploma/GED (or higher)
6+ months of experience in an office or customer service setting
Beginner level of proficiency with Windows applications
Influenza vaccination commitment
Ability to work a flexible schedule for 24/7 operations
Must be 18 years of age or older
Preferred Qualifications
1+ years of registration experience in a hospital or medical setting
Understanding of medical terminology
Working knowledge of insurance policies and procedures
Previous experience with Northern Light Health
Benefits & Perks
$3,000 sign-on bonus for external applicantsComprehensive benefits package, including 401kPaid training for 2-3 weeksIncentive and recognition programs