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Client Relationship Manager - Healthcare

Cognizant

Caddo Mills, TX
18 days ago
$160,000 - $170,000

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Cognizant as a Client Relationship Manager in the healthcare sector, where you will lead client engagements and drive digital transformation initiatives. You will build strong relationships with stakeholders, influence decision-makers, and ensure client satisfaction while optimizing resource allocation and managing P&L responsibilities.

Key Responsibilities

  • Build trusted relationships with client stakeholders
  • Understand the client environment, issues, and priorities
  • Work with clients to define problems and co-create solutions
  • Drive RFPs and proactive bids for renewals, extensions, and expansion
  • Track healthcare/payer industry trends and propose solutions
  • Serve as the day-to-day point of contact for clients
  • Be responsible for backlog growth including renewals and extensions
  • Lead onsite project teams to ensure understanding of client environment

Required Qualifications

  • Minimum 15+ years in a client facing or account leadership role
  • Experience engaging with and influencing senior decision-makers
  • Experience with claims and service center operations
  • Experience leading diverse teams in a multi-cultural environment
  • Strong experience with the global service delivery model
  • In-depth understanding of business problem domain and technology solutions
  • Strong performance track record leading various portfolios
  • Ability to navigate large organizations and work in a multifaceted matrix
  • Ability to conceptualize and analyze business transformations
  • Forecasting and P&L management experience

Benefits & Perks

Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan