Join Quill's Inside Sales Team as an Inside Sales Representative to drive customer reactivation and conversion. This role offers the chance to significantly impact the growth of Quill's customer base while collaborating with a dynamic team in a supportive environment.
Key Responsibilities
Make daily calls to Quill customers who have not placed an order in 7+ months
Make daily calls to prospect locations affiliated with a managed customer entity
Accept inbound calls from customers to ensure needs are met
Negotiate pricing and process special quotes for various opportunities
Leverage customer intel to drive quality conversations
Support and grow an open book of business by identifying new opportunities
Maintain communication between customers and account managers
Collaborate with sales specialists to drive revenue
Maintain accurate records in CRM
Seek ways to improve through coaching
Contribute to a positive team culture
Required Qualifications
High School Diploma or GED
6+ months of related experience in sales or customer service in a business-to-business environment
Ability to work onsite in Lincolnshire for in-person training during the first two weeks
Able to work an 8-hour shift between 7:00 AM-6:00 PM and in-person 4 days a week (hybrid model)
Knowledge of key Microsoft applications (Excel, PowerPoint, Outlook)
Preferred Qualifications
1+ years of experience in a sales environment
Proven ability to achieve sales role metrics
Strong organization and time management skills
Adaptable to a fast-paced organization with continuous change
Experience using CRM tools, salesforce.com or a comparable sales/CRM tool
Ability to demonstrate resiliency and handle rejection well
Enthusiastic, initiative-taking and willingness to share and positively impact the team
Natural curiosity and desire to learn, grow and develop sales skillset
Ability to learn new tools, systems, and processes quickly
Benefits & Perks
Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday ScheduleOnline and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs