Join Clean Harbors as a Driver Operations Manager in Stoughton, MA, where you'll lead a team of drivers, ensuring operational excellence and customer satisfaction while adhering to safety regulations. Your role is crucial in training and developing staff, managing service requests, and promoting a culture of safety within the organization.
Key Responsibilities
Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes
Train, develop, and manage sales and service route drivers
Manage flow of service requests to ensure timely and efficient customer service
Conduct End-of-day Check-In / Morning Check-Out process with drivers
Fulfill duties of route driver when absent
Provide field coaching and sales training to route drivers
Meet with customers to discuss needs
Increase sales portfolio by identifying opportunities
Schedule services to prevent and resolve route issues and complaints
Ensure completion and organization of all mandated paperwork and files
Follow compliance regulations and rules
Safely operate vehicles in accordance with requirements
Observe all corporate operating guidelines and procedures
Perform other duties as assigned
Required Qualifications
Previous route driver experience
Previous dispatch/logistics experience
Obtain Hazmat and Tanker endorsements within 90 days of employment
Leadership experience
Intermediate computer skills
Excellent customer service skills
Excellent organization and attention to detail
Perform physical functions per job requirements
Successfully complete a background check, drug test, and physical
Benefits & Perks
Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company matchEmployee Stock Purchase PlanOpportunities for growth and developmentCompany paid training and tuition reimbursement