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Job Description
Join Crash Champions as a Collision Estimator, where you'll educate customers on vehicle repair processes while managing estimates and ensuring quality. This role offers a chance to work in a dynamic environment with a focus on superior service and customer satisfaction.
Key Responsibilities
Educate customers on vehicle repairs and insurance procedures
Complete initial and final estimates after damage evaluation
Manage each repair process and perform in-process quality checks
Keep customers informed on the status of their vehicle
Pull and review data for Body Technicians and complete post-scanning
Handle disbursement paperwork and ensure compliance with carrier requirements
Required Qualifications
Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to fast-paced environment
Preferred Qualifications
Knowledge of dealing with Insurance partners
Knowledge of multiple estimating systems (CCC One preferred, Mitchell & Audatex)
Benefits & Perks
Medical InsuranceDental InsuranceVision InsuranceGroup Life InsuranceDisability Insurance401k Retirement Plan with matchReferral Bonus5 Paid Holidays