Join Clae Goldman Team as a Customer Service Representative and play a vital role in helping customers save on energy costs while promoting green energy solutions. You'll provide exceptional service, resolve inquiries, and support customers in understanding energy options.
Key Responsibilities
Respond to customer questions and provide detailed information about products and services
Address and resolve customer complaints and issues
Keep accurate and up-to-date records of customer interactions and transactions
Assist customers with enrollment processes and guide them through energy solutions
Educate customers about benefits of community solar and third-party energy solutions
Required Qualifications
High school diploma/GED required
Excellent verbal and written communication skills
Strong problem-solving skills
Strong organizational and time management skills
Preferred Qualifications
Degree in a related field
Previous experience in customer service or a related field