Service Technician-Medical Equipment

Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. We are currently seeking a determined Alarm Service Technician who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. The Alarm Service Technician is a hands-on role. You will play an integral role in building and maintaining customer relationships. This role entails visiting customer sites throughout the workday installing, servicing, and inspecting low-voltage electronic security equipment. panels, peripheral devices, audible/visual alarms, etc. - Driving to customer homes to perform service. Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair. - Customer education and training including a system demonstration. - Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs and expectations. - Install and test the operations of all equipment to ensure proper functionality and signal verification required to establish service. - Identify opportunities to improve the use and functionality of the customers system and provide those recommendations. - Maintain a clean and organized workspace / job site, ensuring customers satisfaction after the interaction. Excellent customer service skills. - Low-voltage license or alarm installation certification - Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education - To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page. Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #