Join Optum as an Associate Patient Care Coordinator in Orlando, FL, where you'll enhance patient experiences and health outcomes through efficient care coordination. Your role will involve greeting patients, managing records, and supporting healthcare operations within a collaborative team culture.
Key Responsibilities
Greets patients as they arrive and manages appropriate standard wait times
Completes check-in and check-out tasks including patient demographic verification and insurance verification
Collects co-payments, co-insurance, and deductibles
Manages cashier box and daily deposits according to company policies
Answers phones and schedules appointments
Manages medical records and correspondence
Required Qualifications
High School Diploma/GED (or higher)
2+ years of experience in customer service in a healthcare environment
Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications
2+ years of experience with medical office processes
2+ years of related work experience including data entry
Prior experience with EMR computer applications
Bilingual (English/Spanish)
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution