Join Conduent as a Benefits Customer Service Representative and make a difference in people's lives by helping them with their health benefits. You will be part of a supportive team, utilizing your communication skills to create positive experiences for customers.
Key Responsibilities
Manage a steady volume of incoming calls from customers
Discuss employee health benefits
Provide excellent customer service and communication
Navigate through multiple systems to resolve issues
Required Qualifications
Excellent communication skills
Willingness to work onsite in Chesapeake, VA
Keyboarding and MS Office proficiency
Great problem-solving skills
Ability to effectively multi-task
High school diploma or GED
Ability to pass a background check
Must be 18 years or older
Benefits & Perks
Health insuranceDental and vision coverageLife and disability insuranceRetirement savings planPaid holidaysPaid time off (PTO)