Join Golden Waffles as an Order Processor - Retail, where you'll play a vital role in processing customer orders and ensuring satisfaction. You'll leverage your strong customer service skills and attention to detail to manage orders accurately and efficiently, contributing to our mission of delivering high-quality waffle solutions across North America and beyond.
Key Responsibilities
Receive and verify shipping requests
Process orders accurately and timely
Respond to customer inquiries about order status
Track orders and coordinate with warehouse teams
Maintain organized records of orders and communications
Generate order-related reports
Required Qualifications
High school diploma or equivalent
Minimum of 2 years of experience in order processing or customer service
Proficient in using computer systems and software
Strong attention to detail
Excellent customer service skills
Good organizational and time management skills
Effective follow-up skills
Preferred Qualifications
Additional education in business administration or a related field