Job Title: Center Manager

Job Description

The Center Manager plays a key leadership role in the daily operations and coordination of multidisciplinary clinic services at the site level. This position supports Center supervisors and oversees a broad range of ancillary and administrative staff to ensure efficient patient flow, exceptional customer service, and high-quality care delivery. The Center Manager serves as the go-to operational leader on the clinic floor and provides critical backup for Center Supervisors and daily clinic operations when needed.

Responsibilities

• Provide day-to-day operational oversight and support to center supervisors and ancillary support staff under the guidance of the Center Director.
• Supervise non-provider ancillary staff such as Case Managers, Community Health Workers, Triage Assistants, and Patient Advocates.
• Serve as backup for Center Supervisor(s) during absences or as delegated by the Center Director.
• Lead or support daily clinic huddles in partnership with leadership and clinical staff.
• Work closely with the Center Director and Center Supervisors to create and maintain care team schedules.
• Collaborate with subject matter expert Managers to maintain accountability for ancillary staff.
• Assist with approving time-off requests and punch corrections.
• Play an active role in the onboarding and orientation process for new team members.
• Monitor and support supervisors in real-time staff management to ensure optimal workflow.
• Assist with front desk and clinic floor coordination to ensure seamless patient flow.
• Serve as the main point of operational contact for lab-related coordination and escalation.
• Ensure a culture of accountability, teamwork, courtesy, and exceptional customer service.
• Complete other tasks as assigned to support overall clinic management and service efficiency.

Essential Skills

• Strong management and leadership skills.
• Proficient in office management and customer service.
• Detail-oriented with strong organizational, administrative, and problem-solving skills.
• Ability to prioritize tasks and complete assignments in a timely manner.
• Excellent interpersonal skills and cultural sensitivity.
• Comfortable with numbers and performing basic math calculations.

Additional Skills & Qualifications

• Healthcare experience.
• EPIC experience.
• Flexible with a proactive attitude.
• Ability to effectively present information.
• Ability to work independently and seek support when needed.

Why Work Here?

This is a great opportunity to work with a reputable health center, offering a supportive and team-oriented environment.

Work Environment

This position requires onsite presence and openness to travel across locations such as San Pablo, Richmond, Pinole, Oakland, and Berkeley as needed. The work environment fosters a culture of accountability and teamwork, ensuring a courteous and exceptional customer service experience.

Pay and Benefits

The pay range for this position is $40.86 - $43.26/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Richmond,CA.

Application Deadline

This position is anticipated to close on Jun 13, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.