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Order Processor - Operations

Golden Waffles

South Bend, IN
13 days ago

Job Description

Join Golden Waffles as an Order Processor - Operations and play a key role in ensuring smooth order fulfillment and logistics. You'll be responsible for tracking and processing orders, providing excellent customer service, and coordinating shipments, all while supporting a leading brand in the waffle industry.

Key Responsibilities

  • Pull Sales Rep web orders twice daily
  • Provide customer service such as tracking orders and releasing backorders
  • Quote, setup and document outbound/inbound shipments
  • Track truckload and less than truckload orders
  • Maintain reports of shipment or delivery issues
  • Communicate with customers and Route Sales Representatives regarding orders
  • Enter daily receiving’s into internal accounting software system
  • Organize and complete daily open order and DRT completion reports
  • Work directly with the shipper on outgoing orders
  • Coordinate outgoing shipments to warehouse/depot

Required Qualifications

  • Generalized knowledge of shipping and receiving in a warehouse setting
  • Advanced Microsoft Office knowledge
  • High School Diploma/GED or equivalent

Preferred Qualifications

  • Microsoft CRM & Great Plains experience