Per Diem Associate Patient Care Coordinator - Oconomowoc, WI
Optum
Oconomowoc, WI
28 days ago
$16.00 - $28.85
Job Description
Join Optum as a Per Diem Associate Patient Care Coordinator, where you'll support patient care delivery in various areas such as the Emergency department. This is a flexible role requiring adaptability to work shifts and holidays, offering 6-8 weeks of paid training to set you up for success.
Key Responsibilities
Greets visitors and patients in person
Communicates via telephone or video, providing excellent customer service
Handles confidential information appropriately
Follows departmental processes in the Switchboard
Assesses and identifies immediate emergency needs
Maintains current physician on-call schedules
Updates patient demographic and financial information
Coordinates patient admissions and bed assignments
Balances the cash box daily
Required Qualifications
High School Diploma/GED or 5+ years of customer service experience in an office setting
1+ years of customer service experience in a medical office setting
Intermediate proficiency with Microsoft Office
Ability to work 2 shifts per pay period, 1 weekend per month, and 2 holidays per year
Must be 18 years or older
Preferred Qualifications
Experience working in an Emergency Department
Knowledge of medical terminology
Experience with electronic medical records system
Experience in a medical office or hospital admitting/registration office
Benefits & Perks
$750 sign-on bonus for external applicants6-8 weeks of paid trainingComprehensive benefits packageIncentive and recognition programs401k contribution