Join Optum as an Associate Patient Care Coordinator to make a meaningful impact in behavioral health care. You'll support patients and clinicians by managing check-ins, processing payments, and ensuring a welcoming environment, all while gaining valuable experience in a dynamic healthcare setting.
Key Responsibilities
Review patient charts prior to appointments
Complete patient check-ins and check-outs
Assist with onboarding new patients and ensure paperwork is completed
Process payments and co-pays
Manage scheduling and patient communications
Support prescribers with prior authorizations and lab tests
Maintain a welcoming environment at work locations
Secure patient information and maintain confidentiality
Obtain and record vital signs and patient history
Required Qualifications
High School Diploma / GED (or higher)
1+ years of experience in an office environment (preferably in a mental health or medical setting)
Preferred Qualifications
Experience with insurance verification
Experience working with computers for professional communication and medical documentation
Basic understanding of medical terminology
Ability to interpret a variety of data and instructions
Written and verbal communication skills
Ability to work independently, as well as be part of the team
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plans with Health Spending or Saving AccountsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramVoluntary Benefits