Join Intuit as a Business Tax Associate and empower customers with expert tax guidance and support. Leverage your business tax preparation skills while working remotely and contributing to our mission of Powering Prosperity Around the World.
Key Responsibilities
Interact with TurboTax Business customers via video communications software
Provide tax advice and full-service business return preparation
Assist with product/software inquiries and tax calculations
File tax extensions and document customer interactions
Create high-quality customer experiences using deep customer empathy
Utilize government websites and professional resources to deliver accurate information
Apply defined practices and company policies to resolve customer tax inquiries
Meet company key performance metrics and participate in projects as needed
Required Qualifications
Strong business tax preparation experience
3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S)
Minimum of 2 seasons of personal Tax Preparation experience
Must be available to work a minimum of 20 hours per week
Must possess an active Preparer Tax Identification Number (PTIN)
Working knowledge of Circular 230
Proficient with technology and solid knowledge of computer operations and software
Strong customer service skills
Excellent verbal and written communication skills
Critical thinking, problem solving, and research skills
Ability to work in a fast-paced environment with minimal supervision
Must reside in the United States
Preferred Qualifications
Bookkeeping experience with books to tax preparation
Experience preparing Business Tax returns for service industry customers