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Job Description
Join Quill, a Staples brand, as a Sales Business Development Representative and make a significant impact by reactivating dormant customers and driving growth. You'll engage with both inactive and prospect customers, negotiate deals, and collaborate with a dedicated team to enhance customer relationships.
Key Responsibilities
Make daily calls to Quill customers who have not placed an order in 7+ months
Call prospect locations affiliated with managed customer entities
Accept inbound calls from customers to ensure needs are met
Negotiate pricing and process special quotes
Leverage customer intel to drive quality conversations
Support and grow an open book of business
Maintain communication between customers and account managers
Collaborate with sales specialists to drive revenue
Maintain accurate records in CRM
Seek ways to improve and apply coaching
Contribute to a positive team culture
Required Qualifications
High School Diploma or GED
6+ months of related experience in sales or customer service in a business-to-business environment
Ability to work onsite in Lincolnshire for in-person training during the first two weeks
Able to work an 8-hour shift between 7:00 AM-6:00 PM and in person 4 days a week
Knowledge of key Microsoft applications (Excel, PowerPoint, Outlook)
Preferred Qualifications
1+ years of experience in a sales environment
Proven ability to achieve sales role metrics
Strong organization and time management skills
Adaptable to a fast-paced organization
Experience using CRM tools, salesforce.com or a comparable sales/CRM tool
Ability to demonstrate resiliency and handle rejection well
Enthusiastic and initiative-taking
Natural curiosity and desire to learn
Benefits & Perks
Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday ScheduleOnline and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs