Responsible for managing accounts receivable by monitoring unpaid and underpaid claims, posting payments accurately, and resolving outstanding balances. Identifies denial trends, recommends improvements, and communicates with patients regarding their financial responsibilities with professionalism and compassion. Ensures compliance with HIPAA and payer regulations while staying updated on insurance policies and billing rules.
Full-time position focused on Accounts Receivable management
Monitor and follow up on unpaid or underpaid claims
Accurately post insurance and patient payments into the billing system
Review aging reports and resolve outstanding balances
Identify denial trends and recommend process improvements
Contact patients regarding outstanding balances in a professional, compassionate manner
Explain insurance benefits, billing statements, and payment responsibilities
Set up payment plans when appropriate
Ensure compliance with HIPAA and payer regulations
Stay current with insurance policies, reimbursement rules, and billing regulations
Generate and present A/R and collections reports to management
accounts receivable, claims management, insurance payments, billing system, denial trends, payment plans, HIPAA compliance, collections reports, patient communication, reimbursement rules