Social Media Content Moderator - Korean Bilingual- Onsite
Teleperformance USA
Vero Beach, FL
15 days ago
Job Description
Join Teleperformance USA as a Social Media Content Moderator where you'll play a vital role in ensuring a positive online experience by reviewing and moderating user-generated content. This full-time, onsite role in Port Saint Lucie, Florida offers competitive wages and comprehensive benefits, making it a great opportunity for social media enthusiasts ready to make an impact.
Key Responsibilities
Moderate user-generated content on clients' platforms
Review content to ensure compliance with community guidelines
Participate in training to implement correct policies
Review, classify, and eliminate sensitive content
Investigate and resolve complex content issues
Comply with corporate confidentiality policies
Provide trends and insights for process improvements
Remain up to date on workflow changes and operational guidelines
Required Qualifications
Over 18 years of age
High School Graduate or GED
Strong spelling, grammar, and reading skills
Attention to detail
Ability to type 25 wpm
Comfortability reviewing internet content that may be deemed inappropriate
Strong emotional intelligence and resilience
Logical problem-solving skills
Experienced with Windows operating systems
Strong computer skills
Preferred Qualifications
Experience in reviewing/monitoring social media
Consistent work history
Proven oral & written communication skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs