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Director, Schwab Private Wealth Services - Complex Reporting Consultant, Investor Services (PL)

Charles Schwab

Austin, TX
21 days ago

Job Description

Join Charles Schwab as a Director in the Schwab Private Wealth Services team, where you will lead a team of complex reporting specialists and engage directly with ultra-high net worth clients. Utilize your expertise in Addepar to provide tailored reporting solutions, driving client satisfaction and business success.

Key Responsibilities

  • Act as the in-house expert and relationship owner of Addepar reporting tool
  • Lead/manage custom reporting team
  • Drive ownership of segment and firm success
  • Identify, research and resolve needs of affluent clients
  • Modify existing processes to efficiently manage escalations
  • Provide acquisition support on new complex accounts
  • Document client needs and lead process modifications
  • Develop recommendations and business cases

Required Qualifications

  • Strong knowledge and hands-on experience with Addepar reporting capabilities
  • Client-centric focus
  • Strong financial reporting acumen and technical understanding
  • Bachelor’s degree
  • 8+ years of business project management experience
  • 7+ years in brokerage or financial services industry
  • 5+ years direct people leader experience
  • Experience with Ultra High Net Worth client needs
  • Ability to influence partners at all levels
  • Superior analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to manage diverse priorities in a fast-paced environment

Preferred Qualifications

  • Industry specific licensing and/or designations (CFA, CFP, CIPM etc.)

Benefits & Perks

401(k) with company matchEmployee stock purchase planPaid time for vacation and volunteering28-day sabbatical after every 5 years of servicePaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance