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Senior Personal Service Counselor (Universal Banker)

Together Credit Union

St. Louis, MO
27 days ago

Job Description

Join Together Credit Union as a Senior Personal Service Counselor, where you will assist members in savings and lending, lead and train team members, and build lasting relationships to enhance member experiences. This role offers a unique opportunity to impact community financial well-being while achieving referral and sales goals.

Key Responsibilities

  • Assist members with savings and lending functions
  • Provide training and mentorship to team members
  • Process financial transactions accurately
  • Build relationships with members and identify financial needs
  • Educate members about Credit Union products and services
  • Perform underwriting, document loans, and ensure compliance
  • Participate in community outreach and networking

Required Qualifications

  • High school diploma
  • Minimum of 4 years of related professional experience
  • Federal registration with the Nationwide Mortgage Licensing System and Registry and Notary Public Certifications

Preferred Qualifications

  • Passionate commitment to exceptional service
  • Strong interpersonal skills
  • Ability to influence and build rapport
  • Organizational and problem-solving skills
  • Verbal and written communication skills