Join PetSmart as a Pet Trainer and make a meaningful impact by educating pet parents and their pets through engaging training classes. You'll be part of a team that values unconditional love and provides exceptional care for pets.
Key Responsibilities
Responsible for pet parent experience and outcomes conducted over the telephone, in person or online
Actively sell training classes in store, over the phone and online
Educates pet parents about the benefits of the pet training curriculum
Maintains all paperwork related to pet training
Educates fellow associates and acts as the subject matter expert on pet training
Schedules training classes as outlined by the Company expectations
Creates a safe environment for people and pets in classes
Ensures the pet training area is clean and presentable
Recognizes associates for contributions to selling pet training
Takes immediate action when a sick/injured pet is identified
Recommends and sells merchandise and services
Assists and works in other departments as required
Participates in the culture of Belonging and Recognition
Follows all Company Policies and Procedures
Required Qualifications
1-2 years of retail experience in a customer-focused environment
Accredited in PetSmart Training Instructor Course
Proficiency in computer applications
Ability to react under pressure and maintain composure
Flexibility in schedule, able to work evenings, weekends, and holidays as needed
Strong organizational skills and attention to detail
Strong written and verbal communication skills
Benefits & Perks
Paid weeklyHealth benefits: medical, dental, vision401kTuition assistanceAssociate discounts and perksPaid time off for fulltime associatesCareer pathingDevelopment opportunities