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Job Description
As the Director of Operations, you'll lead the oversight of the agency's real estate portfolio across New York City, ensuring efficient property operations and compliance with safety standards. This role involves managing teams, collaborating with vendors, and developing performance metrics to enhance operational efficiency.
Key Responsibilities
Oversee day-to-day operations of agency properties across NYC
Manage and mentor area managers and handyman teams
Coordinate with Mechanical, Electrical, and Plumbing contractors
Ensure compliance with life safety and regulatory standards
Develop performance metrics for operational effectiveness
Required Qualifications
10 years working as a tradesperson
5 years managerial experience
Knowledge of technical building systems
Proven understanding of maintenance operations
Experience with work order tracking systems
Preferred Qualifications
Experience in a hybrid role with field and office responsibilities
Familiarity with life safety system requirements and contract management
Ability to develop and analyze performance metrics
Prior experience managing large real estate portfolios