Bilingual Associate Patient Care Coordinator - Coral Springs, FL
Optum
Coral Springs, FL
9 days ago
$16.00 - $28.85
Job Description
Join Optum as a Bilingual Associate Patient Care Coordinator, where you'll be instrumental in connecting patients with essential healthcare resources. Your role will involve providing exceptional customer service, managing front desk operations, and maintaining patient confidentiality, all while contributing to health equity in a supportive and diverse environment.
Key Responsibilities
Exhibit superior customer service skills
Represent the company professionally
Handle front desk operations including answering phones and scheduling appointments
Maintain patient confidentiality in accordance with HIPAA
Assist with inventory and business office reports
Manage patient portal and perform clerical duties
Required Qualifications
High School Diploma/GED (or higher)
1+ years of receptionist or customer service experience
Intermediate level of proficiency with Microsoft applications
Ability to type 50-60 wpm
Ability to travel up to 10% of the time locally for coverage in other offices
Bilingual Spanish
Preferred Qualifications
Experienced with EMR system: eCW
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution