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Client Engagement Specialist

The Jewish Board

Edgewater, NJ
1 month ago

Job Description

Join The Jewish Board as a Client Engagement Specialist, where you will play a vital role in providing compassionate care. You will manage client interactions, schedule appointments, and ensure seamless communication between clients and clinic staff in a supportive environment.

Key Responsibilities

  • Manage interactions with clients in-person and over the phone
  • Document services provided in client charts
  • Schedule and confirm appointments for clients
  • Communicate effectively with clinic staff and clients
  • Perform data entry and routine office administrative tasks

Required Qualifications

  • BA in related healthcare field or minimum two years related work experience
  • Ability to work well with others and as part of a team
  • Ability to work autonomously in a hybrid work setting
  • Experience in a multi-tasking, fast-paced environment
  • Effective communication skills with clients and colleagues
  • Strong attention to detail and organizational skills
  • Excellent interpersonal skills
  • Significant experience in customer service

Preferred Qualifications

  • Bilingual