Join DriveTime as a Loan Advisor, where you'll help customers maintain their loan quality while collecting past due payments. Build positive relationships and create solutions to guide customers on their path to vehicle ownership in a supportive and dynamic environment.
Key Responsibilities
Collect past due payments and negotiate payment plans
Educate and negotiate with customers regarding loan repayment
Monitor and ensure follow-up on loan repayment agreements
Assist customers with debt repayment plans
Utilize computer systems to handle skip tracing
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Located on-site in Fort Worth, TX
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid Time OffGame room and in-house gymSocial events and company outings