Data Entry Representative - Online

Admitting Representative Travel Required : The Hospital Admissions Representative is responsible for obtaining and verifying demographic information, insurance benefits and eligibility. Assigns the correct medical record and account number; therefore, providing a database which ensures accurate billing and clinical information. Schedule: Full Time position working VARIED set night shift schedule, every other weekend, rotating holidays, Responsible for obtaining complete and accurate demographic and financial information from a variety of sources, including patient interviews physician offices and in-house departments. Obtains required signatures on legal consents and insurance forms. Performs required pre-certification, credit referral or deposit collection. Enters data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed. Notifies patients, family members, physicians and/or supervisors of insurance coverage issues, notifies patients of co-payments, deductibles or deposits needed, documenting all information in computer system. Knowledge of all Federal, State and Local Laws pertaining to insurance rules and regulations. Maintains multiple computer systems. Maintains positive customer service at all times, referring unresolved issues to appropriate supervisor. Answers telephone calls. Follows pre-established script and provide assistance to callers. Completes all shift duties in a timely and accurate manner. Complies with all safety regulations, policies and procedures as defined by Customer. High School Diploma or equivalent required. Minimum 0-1 year experience in a medical setting or heavy customer service environment utilizing data entry skills, insurance or other online websites and various software applications, including volunteer work. Ability to obtain AVADE training offered by MLK Community Hospital within 30 days from start date. Computer skills and proficient in Microsoft Office software programs. ~ Medical terminology knowledge. ~ Great interpersonal skills and the ability to communicate effectively both orally and in writing. ~ Ability to deal with pressure and complaints. ~ Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Medical, Rx, Dental & Vision Insurance ~ Personal and Family Sick Time & Company Paid Holidays ~ Position may be eligible for a discretionary variable incentive bonus ~ 401(k) Retirement Plan ~ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts ~ Short-Term & Long-Term Disability ~ Tuition Reimbursement, Personal Development & Learning Opportunities ~ Corporate Sponsored Events & Community Outreach ~ Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Admitting_Representative