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Job Description
As a Retail Print Sales Supervisor at Staples, you'll lead a team to provide exceptional print solutions while ensuring customer satisfaction. This role offers full-time hours and a collaborative retail environment, with opportunities for career growth and impressive benefits.
Key Responsibilities
Direct a team to drive results for key metrics through total print solutions
Connect with customers and build relationships to provide creative solutions
Drive customer satisfaction through engagement and quality service
Coach associates in exceptional service and consultative selling
Lead and develop a team committed to operational excellence
Consult with customers to offer appropriate options and deliver solutions
Leverage Salesforce.com for customer management and outreach
Required Qualifications
Able to work a flexible schedule based on the store's needs
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, non-confrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objections and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Benefits & Perks
Generous paid time offCareer development programWeekly payBonus plan eligible401(k) with company matchFull medical, dental and vision insuranceAssociate discounts on in-store and online merchandiseDiscounts at hundreds of retailers and restaurants