Join Avis Budget Group as a Customer Experience Representative and excel in delivering exceptional service to our valued customers. Your role will be pivotal in ensuring a seamless experience from vehicle rental to return, contributing to our mission of customer satisfaction.
Key Responsibilities
Deliver a best-in-class experience for all customers
Collaborate with team members and management for vehicle logistics
Communicate proactively with customers regarding logistics and special requests
Greet customers and assist with vehicle overview
Deliver vehicles directly to customers
Required Qualifications
Minimum 1 year experience in a customer service role
Professional, friendly demeanor
Strong verbal and written communication skills
Technologically proficient
Valid Driver’s License
Must be 18 years of age and legally authorized to work in the United States
Ability to work in a fast-paced environment
Flexibility to work various hours
Willingness to work outdoors in all weather conditions
Ability to lift up to 50 pounds
Preferred Qualifications
Experience in hospitality or car rental
Benefits & Perks
Bi-weekly hourly wageOn-the-job trainingPaid time offMedical, Dental and Other InsuranceFlexible spending account for transportation or parkingRetirement benefits (401k)Employee discounts