Join Zendesk as a Senior Staff Software Engineer, where you'll lead the design and development of innovative software solutions, mentor engineers, and collaborate with global teams to enhance customer experiences. This role offers a unique opportunity to work with cutting-edge technologies and drive impactful projects.
Key Responsibilities
Lead the design and development of scalable RESTful APIs and microservices
Collaborate with global teams and influence architectural standards
Mentor engineers and enhance automation with AI/ML
Develop global tools for documentation and API experiences
Maintain observability and stability of systems
Proactively improve infrastructure and code quality
Required Qualifications
10+ years in backend or integration engineering
Advanced proficiency in Java
Experience in building microservices and APIs
Fluency with AWS serverless technologies
Expertise integrating SaaS applications
Strong background in testing and quality assurance
Proficient in Agile Scrum methodologies
Preferred Qualifications
Experience with Node.js or Python
Familiarity with iPaaS and low-code platforms
Experience with CI/CD pipelines
Familiarity with observability and monitoring tools
Understanding of security best practices
Experience with ETL/ELT processes
Exposure to automation using AI and machine learning
Benefits & Perks
Annual bonus eligibilityHybrid work modelAdditional days off (Recharge Friday)In-office perks (lunches, breakfasts, massage sessions)