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Job Description
Join Optum as an Associate Patient Care Coordinator, where you'll be the first point of contact for patients, ensuring smooth visits and high-quality care in a fast-paced environment. This role not only offers the chance to make a meaningful impact on patient health but also provides opportunities for career development within a diverse and inclusive culture.
Key Responsibilities
Obtaining all patient demographics (correct name, date of birth, insurance information)
Confirm and schedule appointments
Check in and check out patients
Answering phones and documenting calls
Verifying insurance and benefits
Works on simple tasks using established procedures
Responds to standard requests
Solves routine problems by following established procedures
Perform other duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience working in patient care that includes front desk, insurance verification and EMR system
Intermediate level of knowledge of medical terminology, precautions and exposure risks
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution